When you become a Service User of Quality HomeCare, you don’t just get matched with any carer. You will work with a full team of qualified, experienced care professionals who will ensure the highest standards of care are met throughout your length of service.
A care team comprised of the Client Care Managers will work closely with you and your family members to ensure the perfect carer is selected to best suit the needs, interests and preferences of your loved one.
Lindsay, the responsible person for Quality HomeCare has just less than 5 years’ experience as a carer, 3 years’ experience as the Office/HR Manager for a domiciliary care company and 2 years’ experience as a Director for a domiciliary care company. Lindsay is a qualified Manual Handling Trainer and has a BA (Hons) in HR & Business; Lindsay has a passion for training and developing people to the best of their individual abilities, which will support the business in delivering a skilled workforce to all Service Users. Linzi’s warmth and compassion makes her very popular with all our Service Users.
Nicola Montgomery, the Registered Care Manager has 15 years’ experience of working with vulnerable adults in the capacity of a social worker based at Southport, Formby & Ormskirk District Hospital previous to this Nicola worked for 6 years as a community care worker. Nicola has a BA in Social Sciences majoring in Community and Disability studies and also has an MA in social Work alongside this Nicola has a Diploma also in Social Work and a level 2 Certificate in Counselling concepts. Nicola is vastly experienced and a huge asset to the company and our Service Users.
Quality HomeCare NorthWest has the view that people should be proud of themselves and proud of their work. The company will encourage, support and provide all staff with the appropriate training, skills, tools and knowledge for them to be able to fulfill their roles. Supervision and appraisals will be delivered alongside personal development plans. All Carers will have or will work towards completion of the Level 2 Diploma in Health & Social Care. At Quality HomeCare, we believe everyone should have the opportunity to live a healthy, active and fulfilling life. This ethos is the heart of what we do.