Our Home Care Services.

Quality HomeCare aims to passionately provide a high quality home care service and will continue to fluidly move forward continually improving the level of care and support we offer via effective reviews. We provide the following home health care programs at flexible schedules and cost-friendly service rates.

  • Offer companionship and conversation
  • Escort to appointments
  • Arrange appointments
  • Help with travel arrangements
  • Stimulate mental awareness
  • Attend club meetings and sporting events
  • Accompany to lunch or dinner
  • Monitor diet and eating
  • Buy magazines, papers and books
  • Escort to appointments
  • Assist with clothing selection
  • Assist with entertaining
  • Help with reading
  • Participate in hobbies and crafts
  • Buy magazines, papers and books
  • Rent and play films
  • Assist in the planning of visits, outings and trips
  • Visit neighbours and friends
  • Attend plays or concerts
  • Record family history
  • Discuss current/historical events
  • Reminisce about the past
  • Provide light housekeeping
  • Dusting and vacuuming
  • Collect prescriptions
  • Change bed linen and make beds
  • Help with washing and ironing
  • Drop off and collect dry cleaning
  • Organise wardrobes and cupboards
  • Take out rubbish
  • Meeal preparation and tidy away
  • Check food expiry dates
  • Oversee home deliveries
  • Prepare shopping lists
  • Help with general shopping
  • Help with bathing/washing
  • Assist with dressing
  • Assist with eating
  • Provide grooming
  • Help with incontinence care
  • Assist with morning routines
  • Assist with evening routines
  • Dementia care
  • Alzheimer’s care
  • Provide respite care
  • Provide convalescence care
  • Provide medication reminders

Frequently Asked Questions

Does having home care result in a loss of independence?

No. Our belief is that independence is being in control of your decisions. Having in home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our Service Users just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other conditions. Regardless of your situation, our goal is to enable you to have the best possible outcome while being in control of your care and daily decisions.

How can I trust a carer in my home?

Just like nurses and doctors, Professional Carers have chosen a career in compassionate care of those in need. Quality HomeCare implements a proprietary CareAssure Screening System which includes a comprehensive background check including a DBS (Enhanced Disclosure) and screening for compassion, identity, integrity, and competence. All applicants must meet our stringent screening and we rarely advertise for carers as most come from word of mouth and referral from happy Service Users.

How does Quality HomeCare attract the best carers?

Our Golden Rule states ‘We will not refer a carer into your home that we would not welcome into our own home.’ This high bar was set by our co-founders and is the backbone of our mission. Similar to any working professional, carers are attracted to organisations that have trust, compassion, stability, and hope. We encourage you to meet Linzi or Nicola as they will treat you with as much compassion and dignity as they afford to each carer they refer.

What if we don’t like our carer?

Contact us and we’ll refer another carer quickly at no additional referral cost.

Will we have a choice in selecting the carer

Our CarePairing Process works with each family to understand what unique skills and personality are desired in a carer. Feedback from satisfied Service Users usually indicates that a personality match is the #1 factor in a carer match, so we highly encourage Service User input. We will then make a referral based on our experience and your input.

What is the process of finding a carer?

We make the process of finding a carer very simple and prompt using our QuickCare Placement program. Give us a call and we’ll conduct a brief phone discussion to understand your needs. We can then meet anyone involved in selecting care at your home for an in-home needs consultation. Within 24 hours of that visit we are usually able to refer a professional carer to your home. Our team continuously screens carers beyond current demand to give you quick access to the best carers in our community.